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From Chatbots to Virtual Assistants: How AI is Redefining Customer Support

From Chatbots to Virtual Assistants: How AI is Redefining Customer Support

by accretivetechnologygroup | Jun 2, 2025 | Accretive Technology Group, Blog

Customer support has undergone a major transformation in recent years. What was once limited to phone calls and email queues is now a fast, responsive, and intelligent experience driven by artificial intelligence. At the center of this evolution are chatbots and...

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